FAQ

Are you taking new clients? How can I make an appointment?

The absolute fastest way to reach me and get an answer to this question is by email – aaron@digcounseling.com. You can also call me at (434) 202-4157, reach out through the contact page, or you can click here to schedule a consultation or make an appointment.

Where is your office located?

Dig Counseling offers both in-person and teletherapy sessions. All sessions are by appointment only.

The Dig Counseling office is located at:

481 East Market StreetHarrisonburg, VA 22801


What are your hours?

Monday — 10 am – 7 pm
Wednesday — 10 am – 7 pm
Thursday — 9 am – 6pm

Closed on Tuesdays, Fridays, and Weekends

Additional closings may occur on or around Memorial Day, Juneteenth, July 4, Labor Day, Thanksgiving, December holidays, and periodically for personal vacations.

How long are your sessions?

A typical therapy session is 45-50 minutes long. 

We can meet as often as you would like to meet and as my schedule allows. Most clients meet with me once a week or once every two weeks. 

What is your cancellation policy?

I require a minimum of 24-hours’ notice if you are not going to be able to make it to a session for any reason. Otherwise, you will be charged the full fee of the scheduled session.

This policy is not intended as a punishment. It is, in fact, intended to protect my time and income. Since this is the way that I provide for my family, I need to make sure that my time can generate the income we need. When you complete the intake paperwork, you sign an acknowledgement that indicates you understand this policy.

Do you take my insurance?

I am considered an out-of-network provider which means I do not file with your insurance company on your behalf. You pay the full fee up front and then you can seek reimbursement from your insurance on your own. I will be happy to provide the paperwork you need and some guidance on how to make a claim.

With what types of clients do you work?

I see adults (18+) with a variety of concerns including anxiety, OCD, depression, insomnia, trauma, relationship problems, addiction, separation and divorce, and many more.

I find that I work especially well with persons experiencing some overwhelming thoughts and feelings due to whatever circumstances are happening in their lives. I enjoy empowering people with the tools they need to improve satisfaction in life and be fully present to their experience.

I also enjoy working with persons who find themselves at the end of an important romantic relationship whether married, engaged, or other long term commitment. It’s a road I’ve been down myself so I bring a lot of experience to the process and have a deep understanding of the feelings involved.

What about LGBTQ+ persons?

Several of my clients are part of the LGBTQ+ community and I have a growing number of personal relationships with individuals who identify as LGBTQ+. I am a CIS gender, heterosexual man and use the pronouns he, him, and his. I don’t pretend to know everything about anyone’s experience of the world and I will always do my best to understand you so that I can be helpful to you.

What happens in an individual therapy session?

The first thing that happens is I will listen as you tell me your story. Your story and present concerns are the foundation for our work together. We will identify your goals and begin to work on the most immediate needs. I use several different approaches and will be happy to tell you about my thoughts and theories of what is happening with you. I will also offer some tools and practices to incorporate to improve your life satisfaction.

What happens in a couples therapy session?

Like in individual therapy, I want to hear your story. Over the first three sessions, I will hear all about your relationship and you as individuals. We will work together to figure out where things are breaking down. My job is to help you connect in healthy and satisfying ways and ultimately work myself out of a job. You will learn skills and be empowered with tools to improve your experience and satisfaction with your relationship.

Are you a religious therapist?

I do not bring any specific religious perspective into my work as a therapist. At the same time, I am not anti-religious. I see value in the belief systems of others as they create a sense of hope and meaning. I will be happy to help you incorporate your value system into the work we do together. You will find that I speak of my personal values often though the intent is not to convince you of my perspective so much as to reinforce utilizing your values to inform your choices. I’m happy to speak more about this with you during a consultation. 

What treatment modalities do you use?

I use a few different treatment modalities in my work, including psychodynamic therapy, aspects of psychoanalysis, Cognitive-Behavioral Therapy (CBT), and Acceptance and Commitment Therapy (ACT). 

In couples work, I also use the Gottman method and incorporate other approaches as it makes sense to do so. You can read about the Gottman Institute online if you want to know more. I can also recommend some books that might be interesting if you want to dive into the nitty-gritty of your relationship.

Will there be homework?

Sometimes, I might show you something that I want you to try outside of our time together or suggest an app. Maybe, I’ll offer a reading of some kind.

Of course, what you do outside of our sessions is up to you. The more of those kinds of things you try, the more we will learn how and if they help you. From there, we can hone in on the practices that work best for you.

For couples, there are some assessments that I will ask you to take in the beginning that help me understand a little more about what is happening in your relationship that you might not feel comfortable telling me in our first few meetings.

Will you diagnose me?

Insurance companies require a diagnosis in order for you to get reimbursement. So, if you are making insurance claims, then the answer is yes, I will diagnose you. I am always happy to discuss what the diagnosis is before you submit it to your insurance.

Are you going to make me cry?

I can make no promises one way or the other about whether you’ll shed a tear or two. I can say that I hope to help you explore the full range of feelings related to your concerns. Part of the way I will try to do that is by creating a safe space for you to explore difficult feelings. Sometimes that means you might cry. Other times, we might laugh together (often I hope). I have had both happen, and both have their purpose in our work.

I find that the people who work hardest tend to both cry and laugh throughout our work together. Vulnerability is an important aspect of the counseling process. The most successful clients embrace it early on in our work. 

Can I yell?

If you feel yelling expresses the thoughts and feelings that are within you, then go for it. Don’t worry about me. I’ve heard a full spectrum of emotions in my sessions. This place is a safe space.

The only exception to this would be if you are yelling at me. Or if you are a part of a relationship therapy session, you may not yell at one another. I will hold these boundaries across the board.

Can I use profanity?

Hell yes. From my perspective, even profanity serves a purpose of expression. You will also notice that I use profanity without apology. It is not my intent to offend individuals who do not appreciate a good profanity filled rant. However, if you’re highly offended by words our culture deems to be bad, we probably won’t get along very well. These are just words that are used to express a feeling. 

What about the f-bomb?

Fuck yes. It’s just another word.

What do you do in between sessions?

I might write down a few notes so I remember what happened for our next session. I check my email, run to the bathroom, grab a cup of coffee or stretch a little (I sit much of the day). If I have time, I’ll dive into some readings or trainings that I want to complete. 

Are you on Facebook or Instagram?

There is a Facebook page for Dig Counseling Services that is not very frequently maintained. The same is true of Instagram and Twitter – My handle for both is @aaronjboggslpc. You are welcome to follow those professional profiles and cross your fingers that I will update them someday. 🙂

As a professional boundary, I will not connect with you on my personal social media accounts or professional accounts that divulge personal information. I do this to maintain the confidentiality of your information and protect my family and personal life as well.

What music do you like?

I’m a child of the 90s grunge era, but I listen to indie and bluegrass as well. In college I played a lot of jazz in the university jazz ensemble. If you suggest something to me, I will probably check it out at some point.

I also listen to a lot of podcasts – My Favorite Murder, Armchair Expert (and others on this channel), Smartless, Trust Me, etc. I guess I’m big into the true crime and cult scene. But I also enjoy a good laugh.

Do you stream shows or movies?

Yes, lots! And I’m sure it will come up in our sessions. I have used many shows as helpful metaphors for clients. 

In general, I enjoy fantasy and science fiction – the weirder the better. I really enjoy the Star Wars world as well the Marvel universe. I wish I could keep up with everything that they put out! 

I also watch a lot of stand up comics and like a good sitcom. 

What about books?

I’ve always been a fan of Stephen King. I love Neil Gaiman too. My kids often introduce me to books that I enjoy as well. I like a good series but not one that gets drawn out for no reason.

For personal development and psychology kinds of things, I recommend James Hollis or Robert Johnson. These are not necessarily easy reads so a certain level of commitment is needed to push through them. I’m always open to hearing about new books that have been positive for my clients.